Our Primary Focus: Leadership & Strategy Performance Improvement What we do … For Organizations: Plans, Projects, Programs For Individuals: Coach, Mentor, Develop For Capability: Workshops, Seminars, Training Recent Noteworthy Accomplishments “Super Hornet” F/A-18 Defense Fighter Aircraft: 2007-2009 In the spring […]
Read MoreLeadership Development The most frequently asked question I receive about leadership is, “Are leaders born or made?” Numerous articles on the subject have been published by Forbes, The Center for Creative Leadership, Psychology Today, Harvard Business Review and others. The […]
Read MorePerformance Measurement Successful performance measurement consists of four primary elements: methods and metrics of measurement (collecting/collection); a baseline or current measure for comparison; an actual measure to assess status (comparing/comparison); and a means of communicating measurement (reporting/reports) for assessing conditions […]
Read More∙ · Albany Door Industrial Motorized Doors · Anixter Warehouse, Supply Chain (Telecomm/Electronics) · Archsol Architecture · ASQ (American Society for Quality) Quality Professionals Organization · AT&T Telecommunications (Services) · Atlanta Beltline Inc – City of Atlanta Government: City, Local […]
Read MoreAffordability, with its triple aim and integration of Value, Customer and Cost, provides a foundation and framework for improving and pursuing continuous improvement of both products and services. It also serves as a model for improving business, increasing competitiveness and […]
Within Affordability, Customer and Cost are two components of the “Triple Aim” that intersect in a way that provides a viewpoint on a ‘correct’ price, an understanding of the overall cost and expense from the customer’s perspective. It also involves a […]
Value and Customer are two of the critical components of the model of Affordability. Value is the purpose, intent and reason for what you do. Customer is the entity or individual or group of individuals who purchase what you provide. […]
The Theory of Affordability goes beyond price and the ability to purchase. Affordability is about the integration of Value, Customer and Cost for Continuous Improvement. It is the Aim that results in products and services that provide more value, meet […]
As you begin the new year, I have a few questions; During 2015, what went wrong that needs to stop? During 2015, what didn’t happen that needs to start? During 2015, what went right that needs to continue? A colleague […]
In the midst of this season to celebrate the birth of the savior for mankind, I am humbled, honored and privileged to announce the birth of my new website dedicated to, and focused on, Performance Excellence. After mulling it over […]
Performance Excellence Associates, Inc.